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For this special episode, Dennis and I step aside and provide the opportunity for two students to interview Lee Cockerell. Lee is the former Executive Vice President of Operations for the Walt Disney World® Resort. As the Senior Operating Executive for ten years Lee led a team of 40,000 Cast Members and was responsible for the operations of 20 resort hotels, 4 theme parks, 2 water parks, a shopping & entertainment village and the ESPN sports and recreation complex in addition to the ancillary operations which supported the number one vacation destination in the world.

00:00  Welcome to the Show

01:25   Introducing our Guest Hosts

01:50    Introducing Lee Cockerell

02:50   The Importance of Time Management

09:15   Everything Matters:  Take Time to Reflect Everyday

23:50   “Would you like my input?”

30:40   Let Others Know What You Stand For

37:10   Trust:  One Word that Summarize Lee’s Time at Disney

40:45   Did you know you would end up Disney?

41:30  Women In Industry:  Don’t Underestimate Yourself

48:10  If You Want to be Successful, You Have to Deal with Difficulty.

51:45  Leadership is not a job; It’s a Responsibility

52:35 Final Thoughts & Hannah & Emily

56:10  What Quality Should Leaders Embrace for 2021

1:05:00 Final Thoughts from Lee, Dennis & Patrick

1:12:15 Closing Thoughts

You can learn more about Lee's books, courses and engagements by by visiting


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